If you've selected a shipping option, your order will normally be dispatched within one working day.
Urban shipping for up to 10 pouches to one address- $5
Rural shipping for up to 10 pouches to one address - $10
If your order is deemed rural by the courier (areas don't always align with NZ Post RDs) but you have paid for urban delivery, we will contact you to find out if you have a non-rural address we can use, or ask you to pay the $5 excess as I'm afraid we can't cover this cost.
Please ensure you have entered your address correctly as we will not be held responsible for any delay caused by an incorrect address.
If you haven't received your order within 5 working days (7 for rural) please contact us so we can follow this up with the courier.
Local pick up - you are welcome to collect from our warehouse in Whangarei.
If you are taking part in a fundraiser, your co-ordinator will let you know how to collect your order at the end of the fundraiser, or you can select shipping for immediate dispatch.